Questions and Answers

You've got questions. We've got answers (hopefully).

Basics
Who is TalkShoe?
What's a Community Call?
What technologies are used to create TalkShoe?


Hosting
What's a host?
How do I create and host a Community Call?
Can I host a Community Call with just my friends and family?
What controls does the Host have during a Community Call?
How do I record and store my Community Call?
Will my Community Calls appear on Internet search engines?


Making Money with TalkShoe
How can I make money with TalkShoe?


Live Hosting, Talking and Listening
What is TalkShoe Live! Pro and what does it do?
How many talkers and listeners can be on a single Community Call?
What's the difference between a talker and a listener?
How do I talk in a live Community Call?
How do I listen to a Community Call?
Does the number of talkers affect the quality of the Community Call?
Do I have to download TalkShoe Live! Pro to my PC?
Can I use my computer or VoIP phone to access TalkShoe?
How do I chat using TalkShoe Live! Pro?
Can I talk and chat simultaneously?
What is the Community Call content rating system?


Listening, downloading, and podcasting
What are my options for listening or downloading a recorded Community Call?
Do I need an iPod or MP3 player to listen to a recorded Community Call?


Cost of TalkShoe
What is the cost of using TalkShoe?
Is there any cost to listening or downloading a Community Call?
 
Who is TalkShoe?
TalkShoe is a Pittsburgh-based company whose goal is to create a website with user-generated live and recorded (podcast) voice and audio content. People can connect with others of like interests, and even make money creating quality voice content from any telephone, cell phone, or the Internet.

What's a Community Call?
A Community Call™ is a live or recorded (podcast) many-person conversation, talk show, discussion group, etc. led by a host with active talkers and listeners.

What technologies are used to create TalkShoe?
TalkShoe uses state-of-the-art teleconferencing hardware and software, coupled with podcasting, and many Internet technologies to create live and recorded voice content. This combination produces high-quality voice, and an environment where hosts can lead and control live Community Calls.

What's a host?
The host chooses the topic, creates the Community Call, schedules episode(s), and invites guests. Community Calls can be public, so that anyone on the website can join, or unlisted, so that only invited friends, family, or associates can participate. Community Calls have names, descriptions, starting times, durations, etc. Once the Community Call has begun, the host has control over the Community Call and can use features such as See-Who's-Talking, mute and unmute phone or chat, manage Requests to talk, etc. The host can also serve as the moderator or facilitator of the conversation.

How do I create and host a Community Call?
Any user can become a TalkShoe host. Just click Host on any web page.

1. CREATE - The host selects the "Host" or "Create" buttons, and then creates, schedules and invites people to the Community Call and specific episode. Community Calls can be public, so that anyone on the website can join, or private, so that only invited friends, family, or associates can participate. Community Calls have names, descriptions, starting times, durations, etc.

2. DOWNLOAD - The host then downloads the TalkShoe Live! Pro software (if they haven't already)

3. TALKSHOE LIVE! - When the Community Call goes live, the host launches TalkShoe Live! Pro by clicking the Live Now button on the Community Call page, which is found under myTalkShoe, or the general directory. Once the Community Call has begun, the host has control over the Community Call and can use features such as See-Who's-Talking, mute and unmute phone or chat, manage requests to talk, etc. The host can also serve as the moderator or facilitator of the conversation.


4. RECORD - The host records the Community Call by clicking on the green RECORD button, and the red STOP button after it's finished.



Can I host a Community Call with just my friends and family?
Yes. Simply select the Private Group Call button from the create Community Call webpage, invite the users, schedule the call (or talk immediately) and you're ready to go.

What controls does the Host have during a Community Call?
One of the important features of TalkShoe is that the host has control and can moderate the conversation. Controls have been put into TalkShoe Live! Pro to help create a rich user experience. Host controls include:
• Start and end the Community Call
• Mute voice and/or chat for a select talker
• Mute voice and/or chat for all talkers
• Take talkers off the Request-to-talk queue
How do I record and store my Community Call?
Public Community Calls can be recorded by the host when the Community Call starts. Simply click on the green RECORD button on TalkShoe Live! Pro When you want to end the Community Call, click on the STOP button. The Community Call is then automatically recorded, stored, and listed on the Community Call page and the directory under the category you selected. The episode will appear the following day. Once it's listed other users can listen to, download or podcast the Community Call.

Will my Community Calls appear on Internet search engines?
Yes. Your Community Call web pages are like any other page on the Internet and can be searched by search engines such as Google, MSN, Yahoo, Lycos, etc. You can also sign up for sponsorship services like Google Adwords and Overture, which drive Internet traffic specifically to your Community Call web pages. In the future, TalkShoe will provide this service to our users, but, for the time being, you can do this for yourself if you'd like.

How can I make money with TalkShoe?
There are two main ways of making money and building your own entrepreneurial business using TalkShoe and the TalkShoe Cash program.
• Hosts earn money for the first 10 episodes they create, and based upon the number of times your Community Calls are listened to, downloaded, or podcasted.
• Any user can also earn money for referring a host. They will make money based upon what the referred host earns. Please see TalkShoe Cash description on the website.
What is TalkShoe Live! Pro and what does it do?
TalkShoe Live! Pro is an advanced talk and chat engine. It has many features beyond those found in typical chat engines and conferencing websites including:
• 100s of voice talkers
• 1000s of listeners
• Start and stop audio recording
• See-who's-talking indication
• Mute and unmute (for hosts)
• Request-to-talk
• Chat by user name
• Chat threads
• Chat history
How many talkers and listeners can be on a single Community Call?
One of the powers of TalkShoe is its ability to have many participants on a single Community Call. 1,000s can listen, and 100s of people can talk and chat during a single Community Call, which is more that most Community Calls will need. If it is anticipated that a single Community Call will draw more participants, please contact TalkShoe Support.

What's the difference between a talker and a listener?
A talker is someone who is a live active member of the Community Call. Using TalkShoe Live! Pro you can talk (via telephone or VoIP client) and chat, and the host and other talkers and listeners will hear you. A listener does not participate in the active Community Call. Rather, they hear the voice on their phone or computer, and see the TalkShoe Live! Pro chat.

How do I talk in a live Community Call?
Live, in progress Community Calls, are listed in the website directory under "Live Now". Select the Community Call and click "Live Now" or "Join In", which will launch TalkShoe Live! Pro on your computer. If you have not yet downloaded TalkShoe Live! Pro, you will be asked to do so. Then dial 1-724-444-7444. Enter your Community Call ID (which is shown on the directory and Community Call pages) and your 10-digit phone number or PIN. Once you call into the Community Call, you will hear the Community Call in progress or wait until the scheduled Community Call begins. You will also show up on the TalkShoe Live! Pro screen as a talker and be able to talk and chat.

How do I listen to a Community Call?
You can listen in two (2) ways. First, you can click on the Listen button next to any live Community Call. Second, you can Sign Up and use the TalkShoe Live! Pro software to listen and text-chat. If you want, TalkShoe Live! Pro also allows you to use your voice to talk to other participants.

Does the number of talkers affect the quality of the Community Call?
No! And this is one of the beauties of TalkShoe. Unlike websites which use VoIP computer teleconferencing (groups), TalkShoe uses the same sophisticated hardware that is used for high-quality business conferences. So no matter how many people are participating, the quality remains the same.

Do I have to download TalkShoe Live! Pro to my PC?
Yes, the first time you join a Community Call you must download TalkShoe Live! Pro After that, the software is already loaded onto your computer. Each time you join a Community Call, the website will check for updates and download the changes to TalkShoe Live! Pro

Can I use my computer or VoIP phone to access TalkShoe?
Yes. TalkShoe supports some forms of Voice-Over-Internet-Protocol (VoIP) access. Services such as Skype (Skype out), Yahoo and Vonage will work with the TalkShoe service. In addition, connecting via existing SIP VoIP clients is supported with some success. TalkShoe will fully support VoIP in the near future. Click here for more information.

How do I chat using TalkShoe Live! Pro?
TalkShoe Live! Pro is an advanced client that allows users to chat and talk at the same time. Use the window at the bottom left to enter a chat comment. Click on a chat comment to respond to that specific comment and create a color-coded thread. The host has the ability to mute any user's ability to chat, or can censor all chat comments from a user.

Can I talk and chat simultaneously?
You bet! That's one of the primary differences between TalkShoe and other websites.

What is the Community Call content rating system?
The content rating system allows hosts to rate their own Community Calls according to the nature of its content. The rating system includes:
• A — For all audiences
• PC — For parental control
• EX — For explicit
This is a self-rating system; however, members have the ability to help police the ratings after listening to a Community Call by adding a review, or reporting a concern to support@talkshoe.com. TalkShoe reserves the right to remove any Community Call.


What are my options for listening or downloading a recorded Community Call?
Live Community Calls are recorded for later listening or downloading. Just browse and search the directory and select a Community Call of interest. Once on the Community Call page you can choose an episode, and then select "Listen" which will allow instant listening. In addition, you can "Right Click" and download that episode to your PC for later listening or podcasting to your iPod or other MP3 device.

Do I need an iPod or MP3 player to listen to a recorded Community Call?
No. You can listen to a recorded Community Call on the TalkShoe website. If you want to download the file to your PC you can, and then download it to your iPod or MP3.

What is the cost of using TalkShoe?
All basic services for hosts, participants, and listeners are FREE. In the future there will be advanced optional features, which may be purchased above and beyond the basic service. For a limited time, many of the advanced optional features are also free of charge.

Is there any cost to listening or downloading a Community Call?
No.
Need more help?
If you can’t find answers to your questions or want to know more about TalkShoe, please check out our help section.