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Help us keep support FAST and COST EFFECTIVE! Before contacting us please:
- Follow these 3 EASY ABCs…
If you are new to TalkShoe?
- Please click here to first view our five 1-2 minute videos “A Host of Features”, which provide a good overview of TalkShoe capabilities and allow you to learn more about TalkShoe.
Next, if you still have a question or a problem, try our online People-Powered Customer Service:
If you don’t find the answer on Get Satisfaction please send your question to
support@talkshoe.com
Other Resources
Live TalkShoe User Support Show, every Monday Night at 7PM Eastern time - Call ID 77 - Where TalkShoe User Support Team Members answer your questions Live!
If you believe there is a TalkShoe System failure:
BEFORE calling us, please try the following steps:
Step 1. Call +1 724-444-7444. Can you enter your Call ID, and then join the call as a guest by pressing 1#? If you’re a TalkShoe member, can you call back in and get on with your PIN?
Step 2. Go to TalksShoe Widget Test. Can you see the Live TalkShoe Support player-badge (AKA widget)?
Step 3. Go to http://www.talkshoe.com. Does our website display? Can you find a Live Call and then [Click to listen] or click [Join In] to participate via the web-based TalkShoe Live?
If you can’t call in (Step 1), or if you can get on TalkShoeSupport.com but can’t access the TalkShoe player/badge
(Step 2), or if you can’t join the TalkShoe Live chat (Step 3), then feel free to call us immediately on
+1 724-935-8265 and report which step doesn’t work for you. Our goal is to respond as fast as possible to System Failure reports between 8:00 AM and midnight, Eastern Time. Thank you.
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